Mobile App / Mobile Browser Issues

Created by Aditi Upadhyay, Modified on Fri, 14 Nov at 4:00 AM by Aditi Upadhyay

Common Issues

  • File picker not opening

  • File not downloading

  • Editor not responsive on small screens


Fix

✔Use Chrome/Safari
✔Disable “Desktop Site” mode
✔Allow storage permissions
✔If download fails → check Files/Downloads app
✔Try re-uploading file using mobile-friendly view

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