Refund eligibility depends on your usage and time since purchase.
Refund Eligibility
You can request a refund if:
You were charged but didn’t use the service
You forgot to cancel during trial
You faced technical issues that prevented file download
The charge is accidental or duplicated
You may not be eligible if:
You fully used the service
You converted or downloaded multiple documents
The charge is older than 30 days
How to Request a Refund
Send an email to support with:
Your account email
The reason for refund
Last 4 digits of card
Date / amount charged
Support will review and respond within 24 hours.
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